Email Etiquette

Academic staff receive many email messages a day and may not have time to reply to your email especially outside working hours (after 5pm and before 9am) and on weekends. To maximise your chances of getting a quick reply, please follow the rules listed below when communicating with any academic staff member. Your email may be ignored if it doesn't follow most if not all of these rules:

Make sure you are emailing the right person about your query. See below for more details.
Give a descriptive email subject. Don't reply to announcements or old communications that are not related to the topic of your query. In fact, it's best to put the course name followed by the subject of your query in the email subject (e.g. ENGGEN 123 - Test 1 medical condition).
Make sure to identify yourself in the email. This can be as simple as putting your name and ID number in the email signature at the end.
The body of your message should be short and to the point while providing enough background information.
Make sure the answer to your question is not given in the course outline, class announcements or the class discussions on Canvas or Piazza (if available).