MDLS | 299
OVERVIEW
Contact
Dr Mark Jeunnette
Director of Engineering Design
The goal of this project
To improve 299 delivery by supporting our front-line shop staff (GTAs) to assess situations, make thoughtful intervention decisions, and prioritise student learning.
Design thinking was used throughout to uncover unmet GTA needs and develop four training modules with accompanying artefacts.
Process
Co-Design Approach
The Design Thinking Framework was used to:
- enable relational learning and co-creation between GTAs, students, academics, and teaching technicians
- surface differing experiences of users
- identify non-obvious insights
- discover deep human-centred insights
We achieved this by creating a Design Thinking online collaboration space with the use of the Miro platform and through a spirit to explore new tools and methods.
Below you can see a snippet from our Online Collaboration Miro board. A Miro account is not necessary to view the below board, you have "View" access. To open the board in a new browser tab, use this link.
Links to an external site.
ARTEFACT 1
299 GTA Training Modules
Module 1: Community building within GTAs and connection to the course (90 minutes)
Learning objectives
- To build a community within GTAs
- To introduce Māori values
- To help GTAs articulate value of 299 for them / all students
Outline - Introduction and Icebreaker
- Icebreaker: GTA Values Continuum
- Introduce Māori values, with emphasis on Mihimihi and Whanaungatanga
- Intro on reflection on modelling of behaviours with Think/Pair/Share
- GTAs share their own experience learning hands-on skills
- Help the GTAs talk about the value of the course/connection to the industry in their own
words
Module 2: One-on-one GTA - student interactions
Learning objectives
- How to deal with scenarios technical/emotional/relational
- Introduction to Māori values, with emphasis on Whakamana te Tāngata and Taukana/Teina relationship
This is achieved by:
- demo role-playing
- small group role-playing
Outline
- Māori values
- Whakamana te Tāngata
- Tuakana/Teina
- Technical/ emotional/ relational situations
- Student personas
- Scenarios and role-playing
Module 3: Small group interactions
artefactLearning objectives
- To analyse and apply strategies for interacting with different scenarios with groups of
students - Effectively communicate and advise other GTAs on how to deal with small groups
- Leverage the opportunities of working with small groups
- Introduce Māori Values: Tika and Manaakitanga
Outline
- Māori values
- Tika
- Manaakitanga
- Icebreaker GTA Group therapy
- Scenario mapping
- Facilitation/origami exercise
Module 4: Managing/reading the room
Learning objectives
- Creating community/reflection on GTAs as a group
- Managing the atmosphere of the room (welcoming, fun, warm)
Outline
- Evaluating community within a session
- What makes a "warm" session?
Stepped progression:
- What makes Ron (Teaching Technician) so effective?
- Actions directly with students
- Actions with other course staff
- Generally, how do you as a leader create a warm and welcoming environment?
- Reflect on the GTAs as a group and their community
- Reflect on their own teaching as a GTA
Wrap-up (post-review) - do this in every session at the end (15 minutes):
• We tried to model the meta behaviour during this session
• Future sessions will run similarly, where facilitators model elements of teaching
methodologies that we would like you to practice.
• What was the instructor trying to do? Did it work/not work?
ARTEFACT 2
Māori Values Activity
A printed set of value cards will be handed out to the GTAs in the workshop. GTAs also have an accompanying H5P activity to practise their pronunciation. The activity is introduced in Artefact 5 on this page.
Cards inspired by: Manuel, Robyn. “What Is Tika When Teaching Small Groups in a University Setting in Aotearoa New Zealand?” MAI review 3 (2010): Print. Links to an external site.
ARTEFACT 3
Icebreaker activities
GTA Values Continuum
Download GTA Values Continuum
GTA Group Therapy Download GTA Group Therapy
ARTEFACT 4
Feedback Activities
H5P Feedback for each ModuleYou can scan the QR code to see an example of the H5P course feedback activity on your mobile.
You can also click here Links to an external site. to open the H5P activity in a new browser tab.
Feedback Capture Grid Download Feedback Capture Grid
Exit Tickets Download Exit Tickets
Feedback in Small Groups in the MDLS Download Feedback in Small Groups in the MDLS
ARTEFACT 5
H5P Active Learning Activity
This H5P activity is accompanying the printed Māori Value Cards. GTAs can access the activity in their 299 GTA Training Canvas course or via a QR code in the MLDS. The aim is to familiarise yourself with the values and practice their pronunciation.You can scan the QR code to open the H5P activity on your mobile.
You can also click here Links to an external site.to open the H5P activity in a new browser tab.
artefact