Support services still operating during Level 4 lockdown

In any emergency, call 111.

For medical advice call Healthline - 0800 611 116

Financial support

Student Emergency Fund – A fund for students facing economic hardship, including those impacted by Covid-19. Please ask your student support team if you need assistance filling out the application.

Arts Emergency Fund – a fund for students in the Faculty of Arts that can provide immediate, short term, emergency support.

AUSA hardship grants – to assist students in hardship with the basic necessities of life.

NZ Govt advice on financial support

Auckland City Mission food parcels – the Mission is still providing food parcels to people in need. Call 0800 223 663.

Mental health and wellbeing support at UoA

Campus Care (Te Papa Manaaki) – a free and confidential service at the University of Auckland for anyone who is struggling with their mental health and wellbeing.

Puāwaitanga: free web-based and telephone counselling support

Student support advisors - can offer advice about academic issues that are worrying you, or put you in contact with support services for personal issues. Arts students can book an appointment to speak to a Student Support Advisor.

Counselling and support helplines in the community

Anxiety Trust - 24/7 Helpline: 0800 269 4389

Aoake te Rā is a free therapeutic service for individuals and whānau needing specific support for bereavement by suicide.

Auckland Women’s Centre – for free support, information, referral and advice between 9am - 4pm, Monday - Friday 376 3227 x 0. Or email info@womenz.org.nz anytime.

Computer Assisted Learning for the Mind (CALM) – a University-based resource to support mental wellbeing

Depression.org.nz - 0800 111 757, or text 4202

Kidsline – 0800 54 37 54, 4pm - 9pm weekdays.

Lifeline – counselling and support. 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP).

The Lowdown – support service, particularly for teenagers, facing anxiety and depression. Phone Helpline 0800 111 757, free text 5626, or contact them via the website.

National Mental Health Line – 1737 (text or call, or contact on FaceTime) – free 24/7 counselling service, if you are feeling anxious or just need to talk to someone.

OUTLine – support for LGBTIQ+ people 0800 OUTLINE (0800 688 5463), 6pm-9pm every evening.

Samaritans – 0800 726 666.

SPARX – online e-therapy app created by the University of Auckland and free in NZ. Suitable for people with mild to moderate anxiety and depression.

Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)

WHATSUP support line for children and teenagers – chat online or call 0800 942 8787 Mon-Fri 12pm-11pm and Sat/Sun 3pm-11pm

Youthline – Free call 0800 376 633, Free text 234. Or Facebook messenger via website.

The Mental Health Foundation also has a list of further support services listed here.

Community helplines and support services for victims of sexual abuse, sexual assault, and family violence

Are you OK – offers information about services supporting victims of family violence 0800 456 450

Elder Abuse Helpline 0800 32 668 65 – available 24/7

HELP Auckland crisis service remains open 24/7 – 0800 623 1700

Oranga Tamariki line for concerns about children and young people 0508 326 459 (open 24/7), email: contact@ot.govt.nz

Rape Crisis – 0800 88 33 00

Safe to Talk helpline – 0800 044 334, text 4334, email: support@safetotalk.nz, or live web-chat on their website.

Shakti Crisis Line – 0800 742 584 (for migrant or refugee women living with family violence)

SHINE – 0508 744 633, 9am to 11pm, 7 days a week.

Te Puna Oranga – whānau crisis line – 0800 222 042 – available 24/7

Women's Refuge Crisis line – 0800 733 843 (0800 REFUGE)